IT managers negotiate with vendors about price, delivery dates, service levels, and a myriad of other topics. They also negotiate with their business users on everything from budget to software application features. As a result, negotiation skills are a key element of both IT organizational success and individual professional career development.
This class describes negotiation styles, keys to successful negotiation, how to deal with difficult negotiation tactics, and other related topics.
Class Topics include:
Purpose of Negotiation
Needed Negotiation Environment
Important Negotiation Concepts
Dealing with Difficult Tactics
Building Your Negotiations Skills Discussion
Understanding of key negotiation strategies and tactics