Corporate Training Home

--------------------

Classes List on Home Page

IT-LAMP

Executive Coaching & Mentoring

--------------------

IT Leadership Development

IT New Manager Training Overlay

What Great Managers Do

Understanding & Selling to the CIO





Contact us today and learn more about our corporate training!
 

Return to Home Page

Class Description


 

Life as a Technical Manager



The ability to motivate, communicate, stimulate and gain the support of your staff and business partners is essential to a technical manager's effectiveness. To that end, this class covers the information needed by new and would-be technical managers to help assure their success.

Class Topics include:
  • Personal Growth
    • Moving from technician to technical manager
    • Leading the work versus doing the work
  • Delegation
    • Delegation and relying on your team's ability
    • Developing confidence in your team
  • Motivating and Managing Techies
    • Expanding skill sets and providing mental stimulation, recognition of work
    • Dealing with contradictory IT goals
  • Managing users
    • Understanding business priorities, reporting and transparency
  • Managing Process
    • Process, hardware and software standards
    • Technical audits, Disaster Recovery and Business Continuity Planning
  • Managing Projects
    • Project resources vs. maintenance resources
    • Project prioritization and managing project portfolios
  • Making Technical Management Decisions
    • Truisms in the workplace, Making good decisions,
    • Minimize your downside risk of bad decisions
  • Staffing and Implementing new technologies (Mobility, cloud, big data, social, etc.)
    • Deciding what technologies to implement
    • Introducing new technologies and their positive and negative implication
  • Digital Natives and Digital Immigrants
    • Stereotypical Views of Technology
    • Digital Native and Immigrant Divide
  • Emotional Intelligence
    • What it is and it's use as an IT Manager
Key Take-A-Ways:
  • A detailed understanding of the IT manager role
  • Insights into delegation, effective IT processes, and working with business partners
  • Insights into staffing and implementing new technologies

Is this class of interest to you?
If yes, click here to contact us with your questions.


 
(c) Manager Mechanics LLC, All Rights Reserved