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Certification Practitioner Council

Phil Ailes
Learning and Development Specialist
Ailes Consulting LLC

 
Phil has extensive experience in the development and delivery of innovative technical and management courses. Prior to Ailes Consulting Phil worked at Fidelity Investments as a Senior Project Manager/Instructional Designer designing, developing, delivering and managing company-wide IT training programs. Phil has worked as the Sales Training Manager at Markem, Global Training Director at NetScout systems, and Senior Sales Trainer at Digital Equipment Corporation.
 
He holds a Master of Management degree from Cambridge College in Cambridge Massachusetts.
 


 
Stephen R. Balzac
President
7 Steps Ahead, LLC

 
Steve has over twenty years of experience in the high tech industry and is the former Director of Operations for Silicon Genetics, in Redwood City, CA, where he was responsible for shipping their flagship product. Steve also led the development of numerous serious roleplaying simulations, including a Pandemic Flu simulation for the US National Capitol Region. He is a popular speaker on topics ranging from leadership, motivation, team building, interviewing skills, and sport performance to computer game design. He was a guest lecturer at MIT and WPI. His articles have appeared in a number of journals, including The Journal of Interactive Drama, The IBM Systems Journal, Mass High Tech, Lab Manager, Corp! Magazine, Performance & Profts(a publication of the American Management Association), Enterprise Management Quarterly, Talent Management Magazine, The CEO Refresher, The Journal of Corporate Recruiting Leadership, Analog SF/F, Black Belt Magazine, American Fencing and the Worcester Business Journal.
 
Steve produced several webinars through ExecSense and is a contributing author to Ethics and Game Design: Teaching Values Through Play . Steve is the author of The 36-Hour Course in Organizational Development listed by Amazon.com as one of the top 100 books on organizational behavior. He is a frequent guest on radio shows including Motivational Minds and Leadership Radio, and is quoted in a variety of publications including the New York Times, Boston Business Journal, Philadelphia Inquirer, and IndustryWeek.
 
Steve serves on the board of the Society of Professional Consultants (SPC), and is a former board member of the New England Society for Applied Psychology. No stranger to the challenges of achieving peak performance under competitive and stressful conditions, he is a fifth degree black belt in jujitsu and is a former nationally ranked competitive fencer. He has published numerous articles on the application of sport psychology techniques to business.
 
Steve has bachelor's and master's degrees in computer science and engineering from MIT, and a master's degree in Industrial/Organizational Psychology, with a focus on motivation, performance, and group dynamics, from Capella University. He is an adjunct professor of Industrial/Organizational Psychology and Management.

 

Vincent J. Ferravanti
 
Vincent is an Information Technology Executive with global experience, aligning Information Technology departments to support company growth and reduce costs. He has worked both internally and as an Information Technology consultant and is well versed in international business requirements including multi-language, multi-currency and multi-regulatory environments creating single system solutions for multi-national problems.
 
He has held several senior leadership positions in global corporations, developing systems architectures that are both flexible and sustainable allowing companies to absorb acquisitions and support rapid growth business models.
 
Vincent began his career as a systems analyst and progressed to hold the top IT position in several companies. With his MBA and hands on experience Vincent is bi-lingual speaking both Techy and business allowing him to bridge the gap between technology and business.
 
Vincent has a Masters of Business Administration from Boston University and has published numerous articles on IT management and systems implementations.

 


 
Naomi Karten
Principal
Karten Associates

 
Naomi Karten (www.nkarten.com) is a highly experienced speaker and seminar leader who helps organizations improve customer satisfaction, manage change, strengthen teamwork, and develop strong communication skills. She has delivered seminars and presentations to more than 100,000 IT and software professionals in such diverse locations as London, Vienna, Oslo, Tokyo, Hong Kong, Trinidad, and Costa Rica, as well as throughout the US and Canada.
 
The author of many books and e-books for IT professionals, Naomi's most recent books include Presentation Skills for Technical Professionals: Achieving Excellence and Changing How You Manage and Communicate Change: Focusing on the Human Side of Change. Her other books and e-books include Managing Expectations, Communication Gaps and How to Close Them, How to Establish Service Level Agreements and How to Survive, Excel and Advance as an Introvert.
 
Naomi has also published more than 300 articles in trade publications and on various websites. She blogs at www.techwell.com/blogs/naomi-kartens-blog. Her newsletter, Perceptions & Realities (posted on her website), is well-known for providing informative, practical content in a lively, chuckle-generating style.
 
Prior to forming her training and consulting business in 1984, she earned a B.A. and M.A. in psychology and gained extensive technical, management, and customer support experience in IT organizations.

 


 
Steven Lefkowitz
Healthcare and Financial Services Principal
Sierra Vista Group

 
Steven Lefkowitz is a Healthcare and Financial Services Principal at Sierra Vista Group in Boston. He is a creative problem solver with over 30 years of experience in project management, software development and integration. Steven has expertise in the areas of systems implementations, IT governance and risk management.
 
Prior to joining Sierra Vista Group, Steven served as a Vice President, leading strategic software initiatives at both Fidelity Investments and Bank of America.
 
Steven has a BA in Accounting from City University of New York, Baruch College

 


 
Dr. Hari Narayanan
 
Dr. Hari Narayanan is a chemical engineering professional, a business man, teacher, a coach and a family man. He is the president of rajas worldwide, a Global Private Franchising e-commerce marketing company, specializing in developing alternate supply chain for commodities industry and coaching entrepreneurs in business acumen. He also provides Business Solution Services for companies in various industries for the State of Massachusetts in the Division of Career Services.
 
Prior to this, Hari has held senior leadership positions in Polaroid (an instant photographic company), Kumar Worldwide (a global marketing company) and WTW (Analytical Instrumentation Company).
 
His passion is in teaching and has done training and coaching in both academic and industrial settings for over 20 years.

 


 
Sarah O'Neil
Organizational Development Consultant
Harvard Pilgrim Health Care

 
Sarah O'Neil is an Organizational Development Consultant with Harvard Pilgrim Health Care. Sarah has over 17 years of training and development experience designing, delivering and evaluating skill and knowledge building programs for employees and managers. In her current role, Sarah's OD projects include organization and talent review (succession planning), employee engagement surveys, performance management and strategic learning and engagement consultations with business partners.
 
Sarah is a qualified MBTI practitioner and a member of the Society for Human Resource Management (SHRM) and the Northeast Human Resources Association (NEHRA), where she also serves as co-chair of the Learning and OD community forum.
 
Sarah also works on occasion as an adjunct faculty member of the Education and Human Services department at Suffolk University in Boston, MA. B.A. in Psychology from Swarthmore College (Swarthmore, PA). M.S. in Adult and Organizational Learning from Suffolk University (Boston, MA).

 


 
Jay Orlin
GPS Sales Enablement Training, Consultant
Cisco Systems

 
Jay is a Learning and Development expert. He has been recognized for his accomplishments by employers and peers for many years in, and beyond, Silicon Valley. He has extensive management experience leading L&D departments and programs at Intel, Nortel, Tandem, Altera and Philips Medical. In addition to his in- house experience, Jay has executed over a hundred performance improvement projects for large and small companies, such as; Hewlett Packard, Sun Microsystems, Oracle, Pacific Bell, Charles Schwab, ProBusiness, Aspect Telecommunications, Avery Dennison, Bayer Pharmaceuticals, Cisco Systems, Raychem and Gilead Life Sciences.
 
His hands-on experience with most corporate functions; leadership development, training and instructional design, sales, finance, marketing, technical support, manufacturing, R&D and customer service enable him to quickly adapt to challenging circumstances. He has created and managed in-house coaching programs utilizing internal resources, external coaches, and has personally coached hundreds of senior level managers.
 
He is certified with several assessment tools, including ECI 360, Meyers Briggs, Keirsey Temperament Sorter II, and CPI 260, as well as numerous other instruments. He is certified in a variety of programs, such as Situational Leadership, Influencing, Negotiation, and Front-End Analysis. He also trains on his own custom programs such as Building Powerful Customer Relationships, Intact Teambuilding, and Knowledge Transfer for Non-Training Professionals.
 
He is expert in building strategies, identifying critical needs, designing curricula, and implementing programs. A past-president of the International Society for Performance Improvement and manager and mentor for many instructional designers, his course designs and customizations effectively target an organizations highest leverage opportunities.
 
Jay is a pioneer in the use and development of eLearning and the sophisticated use of blended learning practices we accept as common in the L&D world today. He has written numerous articles and books in support of
 
He holds a Masters degree in Psychology from the University of West Georgia.

 


 
Allan Salek
Principal
Sierra Vista Group

 
Allan Salek, a senior executive turned senior consultant, develops and implements enterprise IT and business solutions that deliver measurable value. He serves as a trusted advisor and coach to clients and is a hands-on leader that succeeds through his ability to lead and influence others and his collaborative nature.
 
Prior to his current role, Allan was the Managing Consultant and Practice Director in IT and IT Strategy Consulting at Deloitte Consulting and was the COO at a technology services company managing a 450+ person organization.
 
Allan has an MBA and over twenty years of IT consulting and leadership experience.

 


 
Peter G. Stipe
Director, Human Resource Development and Training
AAA Southern New England

 
Peter Stipe has more than twenty-eight years experience with Organizational Development, Human Resource Development and Training. He has conducted organizational and training needs assessments and has led the development, design and delivery of management, supervisory, and sales training programs. He has worked with Nike, Inc., Cahners Publishing Company, UNICCO Integrated Facilities Services, Cybex International, Solectron Corporation and with several hospitals and health care organizations. He is currently employed as the Director of Human Resource Development and Training with AAA Southern New England and is based in their Providence, RI headquarters.
 
Peter has a Masters Degree in Education from Tufts University. He is certified as a Master Trainer by Achieve Global/Zenger-Miller, and is certified for the delivery of DiSC and Myers-Briggs Type Indicator. He is a member of the National Advisory Committee on Training and Development of the American Management Association. He has been awarded five training grants by both the State of Massachusetts and by the Governor's Workforce Board in Rhode Island. For the grant-funded training in Rhode Island, Peter and AAA were honored by the State with an award for Creativity and Innovation in Training in May, 2007. He has served on the Executive Committees of the Massachusetts Metro Southwest Regional Employment Board, and with the Providence/Cranston Rhode Island Regional Employment Board, is a Board Director for the Providence Skills Center. He is a member of the North East Human Resources Association (NEHRA) and is involved with the NEHRA Learning & Organizational Development group.
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